ProfileJoy
ProfileJoy - Your Personal Vibe Stylist

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Support & Help Center

Find answers to common questions or contact our support team

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Our support team typically responds within 24 hours

Getting Started

1. Try the Free Vibe Check

Start by uploading a photo for a free AI vibe analysis. This helps you understand what signals your current photos are sending and which Goal Pack is best for you.

Try Vibe Check →

2. Choose Your Goal Pack

Select from 10 goal-optimized packs (LinkedIn, Dating, Creator, Joy, etc.). Each pack generates 35-80 unique AI headshots tailored to your specific goal.

View Pricing →

3. Upload Your Photos

After purchasing credits, upload 8-15 selfies from different angles. Our AI will train a custom model on your unique features, ensuring realistic, high-quality results.

4. Get Your Studio Photos (1-3 hours)

Your photos will be ready in 1-3 hours. Download them from your dashboard and use them across all your profiles. Includes platform-optimized captions for each photo.

Frequently Asked Questions

How does the credit system work?

Credits are our flexible currency. 10 credits = $1. Buy credit bundles with bonuses (8-25% extra credits), then redeem for any Goal Pack or Story Pack. Credits expire 18 months after purchase (Power Bundle credits never expire).

What's your refund policy?

7-day full refund if credits are NOT used. Once you redeem credits for a pack, no refunds. This ensures fairness since AI processing costs are incurred when you generate photos. See our Refund Policy for details.

How long does generation take?

Goal Packs: 1-3 hours. Story Packs: 2-4 hours. You'll receive an email when photos are ready. Processing time depends on current queue and pack size.

Can I use photos commercially?

Yes! You own full commercial rights to all generated photos. Use them anywhere—LinkedIn, dating apps, business cards, websites, marketing materials, etc.

What if I'm not satisfied with results?

We have a money-back guarantee if results don't meet your expectations. Contact hello@profilejoy.com with your order number and we'll make it right.

How do Story Packs differ from Goal Packs?

Goal Packs = variety headshots (static shots, many backgrounds/styles). Story Packs = narrative photo sequences (12-18 photos telling a story, like "Conference Speaker" or "Coffee Shop Creative"). Story Packs require a Goal Pack first because they use your fine-tuned model.

How do I earn free credits?

Join our Affiliate Program! Share your referral link and earn 15% of each friend's first purchase in credits. Your friends also get 50 free credits when they sign up through your link.

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Still Have Questions?

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ProfileJoy - Your Personal Vibe Stylist | AI Studio Photos